Chapter 140 Training
Chapter 140 Training
Seeing that she could handle the kitchen, Zheng Sisi went to the hall and asked the owner to take her on a tour of the restaurant.
The shopkeeper was the literate young lady that Zheng Si had bought. Her surname was Cui, and everyone called her Madam Cui. Now she was called Shopkeeper Cui.
Shopkeeper Cui took Zheng Sisi and introduced the first floor. There was a hall at the entrance with four tables in the front, and then there was a counter. There were hall areas on both sides, and there were eighteen tables in the entire hall.
You can go up to the second floor from the counter. There are four tables in the hall next to the stairs and ten private rooms on the second floor.
Zheng Sisi thought the environment was pretty good. It should have been renovated not long ago. The decorations and wall coverings inside were very new. No wonder Nanny Li didn't arrange for any decoration.
Zheng Sisi looked around and said to the shopkeeper, "Shopkeeper Cui, go and call all the waiters to a meeting."
Shopkeeper Cui: "Okay, girl."
Zheng Sisi plans to bring in modern hotel services, which is a novel service that can also attract guests.
Everyone has arrived and is standing in front of Zheng Sisi.
Zheng Sisi asked Manager Cui to stand with her at the front, facing everyone.
Zheng Sisi adjusted her state and said, "Hello everyone, I am your boss, you can just call me Miss. Today I want to train you some different knowledge.
First, everyone stands in two rows, stands straight, with head held high and chest out, and looks energetic.
Yes, that's it, then stretch out your hands so I can check if your fingernails are long and your hands are clean."
I walked all the way over and back from the back row and pointed out the problems of several people. Some had long nails, some had black stains under their nails, some had dirty and untidy clothes, some had unwashed hands, and some had unwashed and smelly hair.
Zheng Sisi pointed out one by one: "We are in the catering business, which requires cleanliness, especially personal hygiene. In the future, Shopkeeper Cui will check every day, including the hygiene of the chefs in the kitchen. I will arrange for someone to make clothes for everyone. In the future, each person will have two sets of clothes every quarter, which can be replaced. If they are damaged, you have to pay for them yourself.
Next, I will train you on what we should say and do when guests come in.
When customers come into our store, we should smile and say "Hello! Welcome!" We use "you" as a respectful title for customers. Come on, everyone try it.
Everyone's mouth moved a few times, and the sound was very low.
Zheng Sisi: "Speak louder. No one else heard it except you guys."
Once again, the sound wasn't much louder.
Zheng Sisi: "Why, are you too shy to say it? You all have to say it today. If you say it, your monthly salary will increase by 100 wen."
The word "boom" was like a thunderclap, which made them all excited.
An extra hundred coins per month is a sky-high price for them, and everyone wants to get it.
Zheng Sisi: "Say it to me again, hello! Welcome!"
"Hello! Welcome!" There is a voice, but it is fast, slow, high and low.
Zheng Sisi: "Everyone has heard it, it's not in order. Continue."
"Hello, welcome!"
"Hello, welcome!"
…………
After countless times, the voices finally became unison.
Zheng Sisi put forward a new request: "Now I ask everyone to smile and say, 'Start.'"
"Hello, welcome!"
Zheng Sisi: "Smile more happily."
"Hello, welcome!"
Zheng Sisi: "Okay, now when you see a guest coming over, you should bow slightly, smile and say hello! Welcome!"
Zheng Sisi gave a demonstration.
Slightly bowed "Hello! Welcome!"
Everyone followed suit, and after practicing a few times, everyone got it right.
Zheng Sisi: "This is what we say when customers come into the store. Now let's teach you what to say when customers leave after eating. Bend down slightly as well.
Please take care and welcome to visit us next time! ”
Everyone continue to do it. Because of the previous practice, this time it is much easier and you can recite it smoothly after just a few times.
NFBE