NFBE Chapter 125 Room Fees
Chapter 125 Room Fees
The receptionist immediately straightened her lazy work attitude and said with a smile, "Manager."
The manager gave her a cold look and reprimanded her without any politeness: "The customer is God. It is our responsibility to satisfy the customer. The customer wants to check in, why won't you let him in! Do you think this hotel is run by a family?"
The receptionist looked embarrassed and forced an awkward smile, replying, "The manager is right, I won't dare to do it again next time."
The manager snorted and said, "Apologize to the customer!"
The receptionist dared not disobey, and forced a stiff smile at He Qiaoyun, "I'm sorry for making you uncomfortable. Please be magnanimous and don't take it to heart."
He Qiaoyun gave a light "hmm," not pressing the issue further, and then asked, "Can you check me in now?"
Even so, she was still going to check into the hotel. She wanted to see what a hotel costing two thousand yuan a night was really like.
The manager quickly agreed, "Of course! Our staff bumped into you earlier. To express our apologies, we'll give you a 50% discount and upgrade you to a deluxe suite free of charge. What do you think?"
Not only was the receptionist stunned by this action, but He Qiaoyun was also taken aback. She subconsciously asked, "The 50% discount on the king room, and you want to upgrade me to a deluxe suite?"
The manager smiled and nodded, "Yes, I hope you won't be upset about this, as it might have affected your stay and your first impression of our hotel."
What's the difference between this and a pie falling from the sky? Since the pie is practically offered to you, not taking it would be ungrateful.
She smiled and said, "Of course."
The manager personally went to the front desk to handle the matter, and within half a minute, he gave her a room key. "Madam, here is your room key. Your room is on the top floor of the hotel, 4103. Go straight from the elevator and turn right. We wish you a pleasant stay."
He Qiaoyun stared at the room key, "I haven't shown my ID yet."
The manager's smile froze, then a sudden idea struck him. He pointed to the facial recognition machine and said, "Oh, that's right. Our facial recognition system has already scanned your ID card."
This room is not open to the public; it's reserved by the chairman to entertain important guests, so there's no need to show your ID.
He Qiaoyun was skeptical, and murmured, "Is technology really that advanced now?"
The manager managed to bluff his way out, secretly wiping away sweat. "Yes, we do have that technology. Please feel free to check in."
He Qiaoyun thought that such a big hotel, with a double room costing two thousand yuan a night, shouldn't be a scam. She took the room key and said, "Thank you."
The manager gave a professional smile. "You're welcome. Have a pleasant stay. Please call us if you need anything."
"Okay." She turned and walked towards the elevator.
After she disappeared around the corner of the elevator lobby, the receptionist was still in shock, her expression full of astonishment. She couldn't help but ask, "Manager, that's a presidential suite that costs 100,000 a night! That's going to wipe out half a year's salary..."
The manager snorted and said, "Deducting half a year's salary is too lenient. Do you even know who she is?"
The receptionist shook her head. "I don't know..."
The manager said with exasperation, "The chairman personally issued a notice that if anyone sees her at a hotel under the Feng Group, they should do everything they can to get her a luxury suite. Luckily, I arrived early, or you would be finished!"
The receptionist was taken aback. "The chairman? And her? What's her relationship with the chairman?"
"Don't ask questions you shouldn't ask. Go back and write a 1,000-word self-criticism, and hand it in to me tomorrow morning. Speaking rudely to a customer will result in a pay cut. That's all. Get back to work. And don't judge people by their appearance again!"
After saying that, the manager left.
The receptionist frowned and muttered unhappily, "What's so great about it..."
*
He Qiaoyun took the elevator upstairs.
She had never been to such a high floor before. Although she wasn't afraid of heights, she couldn't calm down from her excitement for a long time, as if she were afraid of heights.
Arriving at room 4103, she picked up the room card and swiped it through the sensor.
With a "beep," the door opened.
Upon entering, you are greeted by a spacious and bright living room sofa. The sofa faces a huge floor-to-ceiling window. Standing in front of the window, the lighting in the room is just right, making you feel as if you are suspended in the night of Haicheng, which is simply breathtaking.
In addition to the basic living room and bedroom, this suite also features a dining area, kitchen, study, dressing room, and even a gym – a fully equipped high-rise apartment.
Opening the kitchen refrigerator, I found various snacks, drinks, and two delicate little cakes inside, while the wine cabinet next to it displayed a variety of expensive imported wines.
She took a piece of cake from the refrigerator, sat on the sofa, and enjoyed the night view outside the window while eating it.
It's hard to imagine that this is a room you can stay in for a night for a thousand yuan.
God has been too kind to her.
After finishing the cake, she realized that she hadn't paid. She took out her phone and saw that she really hadn't paid.
That's really strange. She didn't pay, so how did they issue her a room key? Do big hotels these days not care about such a small amount of money?
She considered whether to go downstairs to pay, but as she thought about it, perhaps due to the effects of the alcohol, she became lazy again. "Forget it, I'll go downstairs to pay tomorrow morning. Anyway, I can't run away from it."
She sat for a while before getting up to wash up.
Grand hotels are great. I enjoyed a relaxing rose essential oil bath in the bathtub. After that, I threw my dirty clothes into the washing machine, put on my bathrobe, and collapsed onto the bed, drifting off to sleep.
I woke up at eight in the morning. It had been a long time since I had slept for such a long time, and it had also been a long time since I had slept so late.
I lazily got up, first went to wash up, then took my clothes out of the washing machine and changed. Just as I was about to go downstairs, the doorbell rang.
As soon as I opened the door, a hotel staff member appeared pushing a food cart.
"Hello ma'am, this is your breakfast."
He Qiaoyun asked in confusion, "But I didn't order breakfast. Does this cost money?"
The waiter smiled and said, "This is included in the suite service and there is no extra charge, so you can rest assured."
He Qiaoyun readily accepted and made way for the waiter to push the food cart inside and place the exquisite breakfast on the table.
There were ten plates and a bowl of steaming seafood porridge on the table. The ten plates had a variety of dishes, and the portions were not too large, but it was enough for one person. You could also enjoy ten different breakfast options at the same time, which was a great deal.
She ate breakfast while looking at her phone, and felt great after finishing her meal.
The night view yesterday was stunning enough, and now that it's daytime and natural light is streaming into the room, she can finally see the interior decoration clearly and is amazed once again. The light luxury style looks very high-end.
She was so reluctant to leave.
But she got a great deal in this luxury suite, so how could she possibly stay and not leave?
She took the room key and went downstairs. When she returned the key, she was greeted by a different receptionist.
The receptionist took the card, glanced at her again, and then smiled and said, "Okay, you can go now."
He Qiaoyun said, "I didn't pay the room fee yesterday."
The receptionist was taken aback. "Room fee? What room fee?"
She had worked at this hotel for so long and had only served two guests who checked into room 4103. She had never heard of any guest who checked into room 4103 needing to pay for the room. It was always a matter of being notified by the higher-ups, who would then check the room and send the room key over.
He Qiaoyun explained to her, "Yesterday, your manager said he would give me a 50% discount on a double room, and then upgrade me to a deluxe suite for free. But he didn't let me pay for the room; he just gave me the room key. I had a little to drink yesterday, so I wasn't thinking clearly and forgot..."
The receptionist couldn't handle it, so she smiled and said, "Please wait a moment while I go get the manager."
A short while later, the manager walked up to her with a fawning smile and said, "Oh dear, I forgot yesterday too. Xiao Li, come on, scan this lady's room fee of one thousand yuan."
The receptionist, who was called Xiao Li, was stunned for a moment, staring at the computer for a long time, not knowing how to generate a room fee of one thousand yuan.
You know, the cheapest room at this hotel costs 1,500. This inexplicable 1,000 in charges will probably drive the finance department crazy if they can't keep track of the accounts...
The manager forced a smile for a long time, but the receptionist didn't let him swipe his card. He urged, "Hurry up, don't delay this lady's schedule."
Looking at their seemingly professional yet unprofessional demeanor, He Qiaoyun suddenly felt that this hotel was like a makeshift operation, yet the service and environment of the suites were excellent, which was a strange and contradictory situation.
The manager had no choice but to do it himself and forcefully create a room fee bill of one thousand yuan for her.
He Qiaoyun paid the bill smoothly and left the hotel.